Privacy Policy

THE INFORMATION ABOUT YOU COLLECTED ON THIS WEBSITE IS SUBJECT TO THIS PRIVACY POLICY. BY DISCLOSING INFORMATION TO US, YOU AGREE TO THE TERMS OF THE POLICY.

This Privacy Policy applies to the personal data of our customers, suppliers and employees. Under the General Data Protection Regulation (GDPR), if you hold and process personal information about your clients, employees or suppliers, you are legally obliged to protect that information. Under the GDPR, you must:

  • only collect information that you need for a specific purpose;
  • keep it secure;
  • ensure it is relevant and up to date;
  • only hold as much as you need, and only for as long as you need it; and
  • allow the subject of the information to see it on request.

We at The London Borough of Sutton (LB Sutton) recognize the importance of protecting the privacy of our customers and other visitors to this training management website while permitting us to conduct legitimate business by providing services and information.

Our privacy policy is stated below:

Collection and Storage of Personal Information
We will collect certain personal information, including your name, phone numbers and e-mail address, when you register for our services. We maintain this information in our customer or application database. We may also collect additional information that you choose to tell us (e.g. disability, dietary requirements or demographics information) in connection with events or learning materials. We will not share this information with any third parties.

We will keep a log of the training courses you have attended with us in order to provide you with CPD (Continuing Professional Development) evidence. We will also retain and process completed course evaluations in order to quality assure the courses that we provide.

If you provide us with any personal information you should inform us immediately of any changes to the information that you provided. You can update your personal information by logging onto your training account.  

Additional Information Collected Automatically: In some cases, when you connect to our website we may automatically (i.e., not via registration) collect technical information that is not personally identifiable. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site. 

Retention and Consent Renewal

Your consent to store and use your personal information in relation to training events (ie Marketing) is valid for a period of 24 months. We will contact you 2 months prior to this date to ask you to renew your consent. If you do not renew your consent you will be unable to make further bookings and we will be unable to keep you updated on future training events.  When you deactivate your account your data will be retained for a period of 10 years from the last time you access the system.


You can view the London Borough of Sutton Privacy Policy in full here