Advice First Aid training 24/25

Target group

This course is targeted to adults and children health and social care staff in a wide range of setting which includes foster carers, family support workers, children home staff, and those in residential care, nursing care, home care and supported living settings, personal assistants and other frontline practitioners and volunteers who have regular contact with service users/patients and their families or carers in the London Borough of Sutton. 

Staff Groups B, C, D, and E as per the Bournemouth University National Mental Capacity Act Competency Framework. Level 3 staff and above (ref: NHS Intercollegiate document 2018 - Adult Safeguarding: Roles and Competencies For Healthcare Staff): Registered health care staff who engage in assessing, planning, intervening and evaluating the needs of adults where there are safeguarding concerns (as appropriate to role).  

Aims

The aims of this session are to:

• Equip participants with the skills to identify people who need advice on issues such as welfare benefits, housing and debt by giving participants a basic understanding of the issues.
• Equip participants with the knowledge to help people access information to address their benefits, housing and debt issues.
• Equip participants with the knowledge to signpost and refer people to appropriate advice services.

Learning objectives

By the end of this course, participants will have:

• An improved ability to spot advice issues and ask the right questions.
• An increased knowledge of trusted sources of information and support.
• An improved awareness of how to help people experiencing hardship and signpost or refer for advice.