Assertiveness for social care professionals

TARGET GROUP:

All social care staff in LBS adults and children services. 

COURSE OVERVIEW:

This assertiveness training course is highly interactive, practical and yet supportive. It uses many different forms of learning to develop assertiveness skills and lift self-confidence to enable delegates to work more effectively. The aim is to feel better about saying ‘no’ without having to change who we are.

LEARNING OBJECTIVES:

By the end of this course participants will have an:

• Improved understanding on how to deal with their own feelings
• Increased knowledge of how to set boundaries for others
• Improved skills of presenting clear messages
• Improved knowledge of closing conversations
• Increased confidence of how to handle difficult people and situations
• Practised the art of saying no
• Improved knowledge of how to move awkward situations forward