ZSupervising to Improve Performance

TARGET GROUP

The target group is all managers (adults and children) in the People Directorate and QA managers in the Commissioning Unit and applies to all levels of management (ATM,T/M, HoS).

AIM

This three-day supervision training aims to provide participants with the knowledge, skills and confidence required to deliver effective supervision with a focus on methods and tools for developing and improving performance.

The expectation is that all managers attend this supervision training as a priority. Refresher training will be provided within three years.

LEARNING OBJECTIVES

By the end of this course participants will have:

• Improved their knowledge and understanding of what constitutes effective supervision and its relationship to safe practice and positive outcomes for service users.
• Developed knowledge and skills to apply the 4x4x4 (integrated) model of supervision and; be able to demonstrate how it can assist in understanding the functions of supervision and its impact of supervision on others within the system.
• Increased their knowledge and understanding of how past experience of supervision can impact on the supervisory relationship.
• Increased their knowledge and understanding of the importance of developing and reviewing the supervisory relationship, and the role of the agreement in promoting anti oppressive practice within supervision.
• Increased their knowledge and understanding about the role of supervision throughout the stages of professional development from newly qualified to experienced practitioner.
• Increased their knowledge and understanding about the importance of recording supervision.
• Increased their knowledge and understanding about the importance of the authoritative supervisory style in promoting good outcomes through supervision.
• Developed skills and confidence in the use of the supervision cycle, and better understand how it can be used as a model to facilitate effective supervision.
• Increased their knowledge and understanding about the impact of anxiety and how emotions may impact on staff, critical thinking and decision making.
• Increased their knowledge and understanding about the importance of the positive expectations model when working to improve practice.
• Increased their knowledge and understanding about the factors that might affect performance.
• Increased their knowledge and understanding about the possible function of blocks to learning and development of the individual concerned.
• Be able to apply authority appropriately within supervision and avoid setting people up to fail
• Be able to apply strategies for addressing poor performance.

SPECIAL INSTRUCTIONS

Children staff are expected to have familiarised themselves with the supervision policy prior to attending the course.