ZWorking with Resistant and Hostile Families

Date & Time:

Monday 26 November 2018 (09:30 - 16:00)

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Venue:

Sutton Civic Offices, G3, St Nicholas Way, Sutton, SM1 1EA

Detail:

Target Group / Level

Group Level 2 (regular contact with children, young people and/or parent/carer) or Level 3 (predominately working with children) or above (including strategic leads) as set out in the Safeguarding Competency framework in London Safeguarding Child Procedures. NHS Inter-Collegiate Standards 2 and above for health professionals.

Course Overview / Aim

This course is designed to enable professionals to work effectively with resistant and hostile families and know how to mobilise the partnership in the event of an escalation of threats and violence towards professionals. It considers the dynamic between professionals, parents and the wider relationships with family members by exploring issues of power and control, and other deep rooted psychological factors. It provides effective approaches to conflict management, and strategies for working confidently with these families on a multi-agency basis.

Learning Outcomes

By the end of the course, participants will be able to:

  • Understand that the safety and welfare of the child or children is paramount and the importance of taking the voice of the child into account in all stages of the CP process
  • Describe how to engage with families to lessen the likelihood of resistance or aggression
  • Recognise signs of disguised compliance, coercive control and other strategies used to deter professionals, and its implications for risk assessment
  • Use messages from serious case reviews to inform their professional practice
  • Examine their own and other professional's responses to resistant or hostile families and the impact on the worker and professional networks
  • Describe a model for the assessment of parental motivation and capacity to change
  • Describe what leads some families to be reluctant, resistant and hostile towards intervention by agencies
  • Employ effective responses in engaging with this group of families which take into account the principles of anti-discriminatory practice
  • Understand conflict theory and how the use of power is exercised in the professional relationship
  • Develop strategies to ensure that they implement safe working practices by clearly assessing any risks to personal safety
  • Use supervision and support effectively to identify and manage cases where parents display these characteristics
  • Develop action plans to work more effectively with families who are aggressive, resistant or reluctant to engage Families Who Resist Change
  • To recognise the importance of record keeping and the impact if records are used within a legal process.

Booking:

Booking has now closed for this event.

Further Information:

Trainer:

Refocus on Practice

Venue Details:

Sutton Civic Offices, G3, St Nicholas Way, Sutton, SM1 1EA

(020 8770 5000)